Last updated: October 26, 2026
Our commitment
Ignite Your Flare wants every family to be able to use our website, including people with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
What we do
- Test our pages with automated accessibility tools on desktop and phone
- Use text descriptions (alt text) for meaningful images
- Keep color contrast at AA levels and use readable font sizes
- Support keyboard navigation, with a “Skip to content” link on every page
- Use clear headings, labels and link text
- Offer the Policies & Fees Handbook as both a web page and a downloadable PDF
Known limitations
Some content comes from other companies, such as our inquiry form (Airtable), payment portal and store (Helcim), maps and social media. We choose providers with accessibility in mind, but we do not control their pages. If any part of our site or these services is hard to use, we’ll help you another way, such as completing a form with you by phone.
Need help or found a problem?
Please tell us. Include the page and what you were trying to do, and we’ll respond within two business days.
Email: office@igniteyourflare.com
Phone or text: (530) 255-4180
Visit: the office behind the sunset door on Jefferson St., Red Bluff